Returns & Exchanges
Your satisfaction matters. Below is our clear, no-nonsense policy so you know exactly what to expect.
Item | Policy |
---|---|
Return/Exchange Window | Within 30 days of purchase. |
Condition | Products must be unopened, undamaged, and in original packaging. |
Restocking Fee | Eligible returns/exchanges incur a 15% restocking fee deducted from refund or exchange value. |
Damaged on Arrival | Report within 72 hours of delivery. Inspect your order upon arrival and contact us immediately. |
Refused Shipments | Refusals are processed as returns and subject to the 15% restocking fee. |
How to Start a Return or Exchange
- Email support@inn8nutrition.com within 30 days.
- Include your order number and whether you’re requesting a return or exchange.
- Briefly describe the reason and attach photos if the item is damaged.
- We’ll reply with next steps and return instructions.
Refunds & Exchanges
- Once the return is received and inspected per the policy above, refunds are issued to the original payment method.
- Exchanges are processed promptly after approval.
- Opened or used products are not eligible unless found to be defective.
Need help? Our team is here to make this easy. Reach us at support@inn8nutrition.com.
By purchasing from INN8 Nutrition, you agree to this 30-day Return & Exchange Policy.